Rated 3.5/5 based on 11 customer reviews
Available: 0 Pre-Order
0.00 ฿
Successful pre-order.Thanks for contacting us!

Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Certain brands and products have extended manufacturing warranties, please refer to your user manual or contact us at the email below for more information.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at


Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.



The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Pre-Order Items can take up to 3 months to be delivered. We will contact you and fulfill your order as soon as this item is available in Thailand. Please contact our team if you have any questions about your order.


Got questions? Contact us!
(+66) 02 005 6384
Contact info
Dive.VENTURES | Bangkok
Room 2113 2nd Floor 982/22 Gateway Ekamai Sukhumvit Road Phrakanong Klongtoei, Bangkok, Bangkok 10110
Dive VENTURES | Koh Tao
3/2 Moo1 Sairee Beach Koh Tao, Surat Thani 84360